Support Services & Advocacy Feedback Form
Thank you for your help. Your answers to these questions will help us improve our services. Please answer honestly – there are no right or wrong answers. Your answers are confidential are very important us. Please complete this right away. When you have finished, please put this form in the envelope you were given, seal it, and put it in the confidential place the advocate showed you.
- People attend support groups for different reasons. The following list describes reasons why you may have come to our program for a support group. Every woman wants and needs different things, so there are no “right” answers. Please use one of the numbers in the box below to rate each of the items on the list according to the help you received from our program’s support group:
3 = I got all of the help of this kind that I wanted
2 = I got some of the help of this kind that I wanted
1 = I wanted this kind of help, but I didn’t get any
- = It doesn’t apply to me – I don’t want or need this
talking to someone who understands my situation | information about counseling options |
help figuring out how I can be safer | support to make some changes in my life |
help keeping custody of my children | help with a protective order |
help with safe visitation for my children | information about the legal system process |
help getting child support | someone to go with me to court |
help getting access to child care | information about my legal rights and options |
help with child protection hearings or requirements | help supporting the court case against the person who abused me |
help with my children’s school (e.g. records, changing schools, etc.) | help stopping the court case against the person who abused me |
help with health insurance for my children | help with probation issues |
help getting access to health care | help getting access to an attorney |
help getting medical benefits (e.g. Medicaid) | help with police issues |
help getting access to mental health services | help preparing to testify in court |
help getting access to substance abuse services | help dealing with my arrest |
help with government benefits (e.g. welfare/ TANF, food stamps, others) | help dealing with sexual abuse services for me or my children |
learning more about why/how domestic violence happens | help understanding my rights & options related to my residency status |
help meeting my child’s disability-related needs | help getting benefits as an immigrant |
help meeting my needs related to my disability | help getting residency status |
help with budgeting | help getting support from my faith community |
help getting safe & adequate housing | help arranging transportation to meet my needs |
help getting job-related training | help ending my relationship |
help getting a job | help staying in my relationship safely |
other (describe): _________________________________
- Our advocacy and support services are meant to help you to get what you need and to have your voice heard. About how many advocacy/support-related contacts with program staff have you had in the last year (your best guess)?
___ One ___ Two ___ Three-ten ___ More than ten ___ None
- Have you been a resident during any part of this time? ___ Yes ___ No
- Have you completed this form before, during the past year? ___ Yes ___ No
___ I don’t remember
- Because of attending this support group, I feel (please check yes or no):
Yes No Yes No ___ ___ I know more ways to plan for my safety ___ ___ More hopeful about the future ___ ___ I know more about community resources ___ ___ More comfortable asking for help ___ ___ I know more about my rights and options ___ ___ More confident in my decision-making ___ ___ That I will achieve the goals I set for myself ___ ___ Like I can do more things on my own
6. Please circle the number that best reflects your agreement or disagreement with the following statements.
| ||||||||||
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| doesn’t apply | strongly disagree | disagree | agree | strongly agree |
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| Program staff treated me with respect. | 0 | 1 | 2 | 3 | 4 |
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| Program staff were caring and supportive. | 0 | 1 | 2 | 3 | 4 |
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| Program staff spent enough time talking about my safety | 0 | 1 | 2 | 3 | 4 |
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| Over all, my religious/spiritual beliefs were respected. | 0 | 1 | 2 | 3 | 4 |
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| Over all, my sexual orientation was respected. | 0 | 1 | 2 | 3 | 4 |
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| Over all, my racial/ethnic background was respected. | 0 | 1 | 2 | 3 | 4 |
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| Program staff helped address any needs related to my disability | 0 | 1 | 2 | 3 | 4 |
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| Program staff helped address any needs related to my youth or advancing age | 0 | 1 | 2 | 3 | 4 |
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- Is there anything the program could do to improve our advocacy/support services?
___ Yes ___ No
If yes: please describe: ____________________________________________________
- Overall, thinking about my experiences with support groups, I would rate the help I have received so far as:
___ Very helpful ___ Helpful ___ A little helpful ___ Not at all helpful
Comments: _____________________________________________________________
- If a friend of mine told me she was thinking of coming to this program for help, I would: (please check one)
___ Strongly recommend she come ___ Recommend she come
___ Recommend she not come ___ Strongly recommend she not come
Because: _______________________________________________________________
- I consider myself to be:
___ African American/Black ___ Asian
___ African ___ Asian American
___ Native American/Alaska Native ___ Hispanic/Latinx
___ Middle Eastern ___ Native Hawaiian/Pacific Islander
___ Multiracial ___ White/Caucasian
___ Prefer not to answer ___ Another identity (please specify): _____
If there is a particular ethnic background that is important to you, please identify: _____
- My age is:
___ 18-24 ___ 25-34 ___ 34-44 ___ 44-54 ___ 55-64 ___ 65+ ___ Prefer not to answer
- I am:
___ Cisgender woman ___ Cisgender man
___ Transgender woman ___ Transgender man
___ Genderqueer/Non-Binary ___ Agender
___ Two-spirit ___ Another Identity (please specify): ___________
___ Prefer not to answer
- I have ________ minor children (age 17 or younger)
- I consider myself to be
___ Straight ___ Bisexual ___ Gay/Lesbian/Queer ___ Prefer not to answer
___ Another (please specify): _________________
- The highest level of education I have so far is:
___8th grade or less
___ 9th-11th grade
___ High school graduate or GED
___ Some college
___ College graduate
___ Advanced degree
Thank you very much!
